Want to earn your customers' trust, get your phone ringing and offer a service that every Fortune 500 company does? Add a toll-free number to your customer-service arsenal — that's the advice of AllBusiness.com.
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Know a parent sending their child back to a drab college dorm? E-mail your customers and remind them to send their son or daughter a memory that will last all semester: a healthy plant to brighten their days and nights.
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The end of summer has arrived, and there's no better time to start setting up your online shop for the holiday season.
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A planned airport hub at MidAmerica St. Louis Airport in Mascoutah, Ill., and a new cargo handling facility at George Bush Intercontinental Airport in Houston won't replace Miami as the main entry for flowers coming into the country from South America, say veteran wholesalers.
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The founder of Good Neighbor Day died last week at the age of 60, just days before florists across the country once again celebrated the annual flower giveaway he pioneered.
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While his company may be called "Uncommon Goods," David Bolotsky's recent online defense of delivery fees covered plenty of common ground for readers of Floral Management and florists everywhere.
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3 a.m. text messages and all-night vigils in the driveway of a certain Delaware senator weren't the only late-night activities getting the attention of reporters in the days leading up to the Democratic National Convention.
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Nearly 1,000 people have downloaded a new 1-800-Flowers application that lets customers browse and purchase flowers directly from their BlackBerry devices. The company launched its Mobile Flower & Gift Center at the beginning of August.
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National Grandparents Day is Sept. 7. Remind customers to honor their grandparents.
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The Bachman family promoted from within, choosing Dale Bachman to take over the CEO and chairman position left empty by the death of his second cousin Todd Bachman earlier this month.
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