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You are here: Home arrow Industry Promotion arrow Negative Publicity Response
July 3, 2009
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Negative Publicity Response
Counteracting Harmful Floral Publicity

Negative or misleading references about flowers and florists can be found in advertising from gift competitors
or stories in the media. A company may say: "Don't buy flowers that wilt and die, buy (product)." Or, a news
story may encourage consumers to purchase a product rather than flowers. SAF is the voice of the industry,
and
we respond to bring the industry's concerns to the offender's attention.


2009

Letter to Offenders Ad
Response Received
Father's Day
Wenatchee WorldA column is headlined “For Dad, skip the flowers and seek fun,” and reads: “Your dad probably doesn’t want flowers for Father’s Day, so skip through the floral industry hype (it’s heavy this year) and go straight to …”



Gregg Jarrett
(Fox News)
On the the May 31 broadcast of America’s News HQ, Julie Banderas asked Gregg Jarrett if knew of any good florists. His answer: Flowers are a waste of money. As well as responding to Mr. Jarrett, SAF contacted Julie Banderas to point out wedding flower and florist tips posted at www.aboutflowers.com.
Home DepotA radio commerical says do not buy flowers from your florist that will just die when Home Depot has rose plants that can live on forever. E-mail from Frank Bifulco, Home Depot's chief marketing officer. In a phone conversation, Home Depot's Advertising Director Kim Greenia said the commercial is not scheduled to run again and "we'll be more sensitive to it" in the future.

Mother's Day


DelilahOn the May 8 nationally syndicated radio song request and dedication program, Deiliah advised listeners to write mom a love note instead of giving her flowers.
DreamMachines, LLCAn ad in the May 6 issue of the Sacramento Bee newspaper reads: “Forget the Flowers.”
Health magazine
and CNN
Posted on Health.com and CNN.com is the article “7 low-cost gifts to keep Mom healthy on Mother's Day.” The articles read: “This Mother's Day, skip the flowers and forget the chocolate (unless it's dark)! Give your mom something she really needs -- the gift of good health.”
Home DepotA radio commercial in Seattle says instead of a floral arrangement that will die in a few days, buy a rose plant from Home Depot for Mother’s Day.
HowLifeWorks.com /
DermStore

howlifeworksscreen.gif


The article, "This Year, Skip the Flowers – Moms Love Cutting Edge Skin Care," contains
several negative reference to flowers while
promoting DermStore beauty products.
E-mail from Kimberly Tobman, public relations director for Intelligent Beauty Headquarters which owns the DermStore.
Intermezzo magazine
A radio commercial says:
buy chicken soup instead of flowers.
OfficeScapes LLC
Office Scapes Direct
Silkflowers.com

OfficeScapesDirect-NegativeAd


It includes an image of “fresh cut
flowers after 7 days” and states:
“Why give fresh flowers that wilt
after 7 Days …”
McDonald’s CorporationA radio commercial says: why send flowers when you can get a café latte.

Elaine Berki with McDonald's Corporation called SAF on May 12, 2009 for more information. Berki assured SAF that the radio commercial is not a national campaign and pointed out that local co-ops produce and air their own commercials. On May 13, Berki sent SAF a letter.
Quilt in a Cup
quiltinacup-lr.gif


An advertisement published in the May/June issue of Fons & Porter’s Love of Quilting magazine reads: “Give your Mom flowers that never fade to match your love that never dies.”
Email from Dianne Springer, owner
RitzCamera.com / WolfCamera.comA radio commercial says: for about the same price as a dozen roses, you can get your mom a digital camera.E-mail from Bob DeVita, the VP of Advertising for Ritz Camera Centers
Rose Fitzgerald Kennedy
Greenway Conservancy

Boston, MA
rosefkennedygreenway-ad.gif


A full-page advertisement in the
April 26 Globe magazine section
of the Boston Globe ran with the
headline: “Honor your hero by
making them a permanent part
of Boston history. (Sure beats flowers.)”
E-mail from the
Conservancy's executive
director.

St. Louis Magazine
St. Louis Magazine's Negative Floral Ad

The ad for a St. Louis magazine
subscription shows a vase of tulips
and states: “This Mother’s Day, Give
a Gift That Stays Fresh All Year.”
Times-Picayune in New Orleans, LAAn article on a reporter's blog is headlined: "Finance beats flowers for Mom.” The article also states: “I asked Blayney for a few alternative Mother's Day gifts in lieu of flowers and earrings.”
Twist & Pout Lip Balm
Twist & Pout


The e-mail reads: “Flowers for Mom
are positively passé: Give her
something different this Mother’s Day.”

WCBS A.M. 880 RADIOA report titled “Instead of Flowers for Mother's Day” says: “Flowers die but plants live on and one. Even better for mom’s happiness and well being …”

Administrative Professionals Week



Simon Propergy Group/

Potamac Mills Mall
Simon Property - Potomac Mills

The ad reads: “Sure, you could send
flowers…but who would call the florist?
Instead, give the gift that shows
you put some thought into it—a Simon Giftcard.”
Letter from Simon Property Group

E-mail from Potomac
Mills Mall

Sodexo, Inc. Sodexo press release: "Today's troublesome
economy might make it difficult to justify
flowers or company-paid lunches ...”


Report harmful publicity to SAF

Contact: Jenny Scala
e-mail: jenny.scala@safnow.org
Fax: (703) 836-8705
Call: (800) 336-4743 x 216

Take a Stand

As much as SAF can provide support on a national level, you can make a difference. If you respond, remember two things that enhance your credibility. Your affiliation with the Society of American Florists (SAF), the national association representing the floral industry. Your identity as a local business.

  • Be objective, diplomatic and reasonable. Describe why you find the story/advertisement offensive or unfair. Explain that you believe in the effectiveness of stories/advertisements that promote products based on their own merits.
  • Don't sound defensive. That will only make it seem as though the "attack" on flowers was justified.

  • Don't make unreasonable demands. Unless a story actually contains a factual error, don't demand that it be retracted.

  • Suggest a middle ground approach that the story/advertisement could take in the future. You might point out that instead of the phrase, "Don't buy flowers," the message could be, "Flowers are one of many gift choices during..."




 
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