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August 28, 2013
A bride informing you her wedding’s cancelled is not unlike learning a friend has lost a loved one – except in this scenario, there’s the dicey issue of collecting payment while still exercising sensitivity.
August 28, 2013
Magazine racks are packed with pages of styles to look hot this autumn – hounds tooth skirts, skinny jeans and lots of
August 28, 2013
Magazine racks are packed with pages of styles to look hot this autumn – hounds tooth skirts, skinny jeans and lots of
August 28, 2013
What do you do when a customer balks at the price of your flowers and claims, “The grocery store can do that for a fraction of the price?”
August 28, 2013
“I paid a contractor $500. Do they get a 1099?” “The roofer took our deposit three months ago but keeps rescheduling the job. What should I do?” “Can I fire somebody just because she doesn’t get along with the rest of the staff?”
August 28, 2013
A bride informing you her wedding’s cancelled is not unlike learning a friend has lost a loved one – except in this scenario, there’s the dicey issue of collecting payment while still exercising sensitivity.
August 23, 2013
Don't knock window shopping. Block parties build camaraderie with customers and neighboring businesses for Laurel Querberg, co-owner of The New Leaf, in Norfolk, Va.
August 23, 2013
Deep discounts and coupons aren't the only way to customers' hearts. (Hurrah, right?!?) In a recent article for American Express' Open Forum, Mike Michalowicz, author of "The Toilet Paper Entrepreneur," shared some unexpected ideas for making customers swoon:
August 22, 2013
The congressional push for an increase in the minimum wage has given rise to a possible change in how full time employment is defined in the health care law.
August 22, 2013
Ecuador's National Assembly approved a new law in early August to compensate exporters affected by the expiration of the U.S.-Andean Trade Preferences and Drug Eradication Act (ATPDEA), but U.S. industry members remain concerned about the potential fallout on pricing and...